Rasa

Skills from Rasa

• Access Request

  The skill lets agents handle access requests to Orchard Works systems by opening tickets with system and role details, routing them for owner approval, and…

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 540 tokens · pinned 6 days ago

• Access Reset

  This skill lets the agent unlock employee accounts, reset passwords, or move authenticators to new phones after verification through the Orchard Works…

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 540 tokens · pinned 6 days ago

• Account Status

  This skill retrieves a customer's account and service details, then manages contact preferences by withdrawing them from retention offers and marketing…

  Claude Code, Codex, Cursor +3 · about 110 tokens · pinned 6 days ago

• Application Enquiry

  This skill helps applicants check the status of their Pine University applications (admission, aid, scholarships, enrollment) and records their enquiries with…

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 720 tokens · pinned 6 days ago

• Appointment Reminders

  This skill manages appointment reminders for Cedar Clinic by sending text notifications, handling patient responses, and tracking delivery status.

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 600 tokens · pinned 6 days ago

• Book Advisor Appointment

  This skill enables an agent to book a single appointment with a Northgate Bank advisor for mortgage, investment, business, or everyday banking services.

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 620 tokens · pinned 6 days ago

• Budget Plan

  The agent explains budget plans for utility billing, which smooth future payment amounts based on usage estimates without reducing outstanding balance.

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 770 tokens · pinned 6 days ago

• Cancel or Stay

  This skill handles mobile service cancellations and retention offers for Juniper Mobile customers.

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 530 tokens · pinned 6 days ago

• Change Travel Booking

  This skill lets an agent modify flight segments in Horizon Travel bookings, automatically adjusting all linked services like connections, transfers, luggage…

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 600 tokens · pinned 6 days ago

• Claim Status

  This skill checks the status of insurance claims or submitted reports by looking up reference numbers in the submission system.

  Claude Code, Codex, Cursor +3 · about 110 tokens · pinned 6 days ago

• Clinical Question

  This skill detects clinical and medication questions during intake conversations and immediately routes them to appropriate medical staff without attempting…

  Claude Code, Codex, Cursor +3 · about 83 tokens · pinned 6 days ago

• Disruption Case

  This skill helps agents retrieve and manage passenger flight disruption cases, including tracking cancelled flights, rebooking status, and recovery desk…

  Claude Code, Codex, Cursor +3 · about 180 tokens · pinned 6 days ago

• Disruption Recovery

  Helps passengers whose Horizon Travel flights were cancelled by storm to view alternative flights, hold seats on chosen options, release rejected holds, or…

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 560 tokens · pinned 6 days ago

• Disruption Status

  The agent retrieves current incident status during operational disruptions and checks the validity of passenger seat holds.

  Claude Code, Codex, Cursor +3 · about 140 tokens · pinned 6 days ago

• Enquiry Status

  This skill retrieves the current status of a user's recorded enquiry by its support reference number using the check_enquiry tool.

  Claude Code, Codex, Cursor +3 · about 98 tokens · pinned 6 days ago

• File Claim

  This skill lets the agent help policyholders file an initial loss claim with HarborCover by gathering details about the loss, managing file attachments, and…

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 650 tokens · pinned 6 days ago

• Hardship Support

  This skill routes customers experiencing loan payment difficulties to a hardship support team.

  Claude Code, Codex, Cursor +3 · about 58 tokens · pinned 6 days ago

• Identity Recovery

  This skill routes identity and account recovery requests to a specialized identity desk for verification.

  Claude Code, Codex, Cursor +3 · about 110 tokens · pinned 6 days ago

• Loan Balance

  This skill retrieves a customer's current loan principal balance and next payment date using the get_loan_balance tool.

  Claude Code, Codex, Cursor +3 · about 64 tokens · pinned 6 days ago

• Loan Payoff

  Provides customers with dated payoff quotes for their Northgate Bank loans by retrieving amounts from the servicing system, and can send payoff instructions…

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 430 tokens · pinned 6 days ago

• Order Status

  This skill retrieves order and parcel tracking information for signed-in Willow Shop customers, showing current location, delivery status, and milestone…

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 470 tokens · pinned 6 days ago

• Pay Order Balance

  Enables customers to pay order balances through secure payment links sent via text or email, without collecting card details during the call.

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 580 tokens · pinned 6 days ago

• Payment Plan

  This skill helps agents present payment plan offers from Amber Grid's billing service to customers with overdue accounts, record their acceptance of an offer…

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 620 tokens · pinned 6 days ago

• Pre-Visit Intake

  This skill manages pre-visit intake by confirming or updating patient contact details, insurance information, and checking eligibility with the payer.

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 510 tokens · pinned 6 days ago

• Rebook Itinerary

  This skill helps a signed-in passenger rebook a cancelled flight by searching for replacement options, placing holds on selected flights, and committing the…

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 720 tokens · pinned 6 days ago

• Repayment Plan

  This skill helps past-due Northgate account customers set up repayment plans to catch up on missed payments.

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 630 tokens · pinned 6 days ago

• Request Refill

  This skill sends a prescription-refill request for an existing medicine on a patient's Cedar Clinic record to the prescribing team.

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 550 tokens · pinned 6 days ago

• Return Status

  This skill handles inquiries about existing returns or exchanges by checking their status using either an RMA reference or order details.

  Claude Code, Codex, Cursor +3 · about 180 tokens · pinned 6 days ago

• Roadside Dispatch

  Dispatches roadside assistance to HarborCover policyholders experiencing vehicle breakdowns, tows, dead batteries, flat tires, lockouts, or fuel emergencies.

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 600 tokens · pinned 6 days ago

• Service Move

  This skill manages home moves for utility customers by scheduling supply end dates at current addresses and start dates at new addresses.

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 730 tokens · pinned 6 days ago

• Service Status

  This skill retrieves the current status of utilities or services at a customer's address and tracks the state of requested relocation orders.

  Claude Code, Codex, Cursor +3 · about 130 tokens · pinned 6 days ago

• Session Start

  This skill initiates a conversation by loading the signed-in customer's profile into agent memory via the load_caller_profile tool, then delivers a…

  Claude Code, Codex, Cursor +3 · about 60 tokens · pinned 6 days ago

• Session Start

  This skill initializes a conversation by loading the signed-in employee's profile data into the agent's memory and then delivering a greeting.

  Claude Code, Codex, Cursor +3 · about 63 tokens · pinned 6 days ago

• Session Start

  This skill loads a signed-in customer's profile into memory at the start of a conversation, then delivers a greeting.

  Claude Code, Codex, Cursor +3 · about 60 tokens · pinned 6 days ago

• Session Start

  This skill initializes a conversation by loading a patient's profile into memory and delivering an initial greeting.

  Claude Code, Codex, Cursor +3 · about 60 tokens · pinned 6 days ago

• Session Start

  This skill opens a conversation by loading the signed-in member's profile into the agent's memory and then delivering a personalized greeting.

  Claude Code, Codex, Cursor +3 · about 59 tokens · pinned 6 days ago

• Session Start

  This skill initializes a conversation by loading the signed-in customer's profile into memory and delivering a personalized greeting.

  Claude Code, Codex, Cursor +3 · about 63 tokens · pinned 6 days ago

• Session Start

  This skill initializes a conversation session by loading the signed-in passenger's profile and disruption case data into memory, then delivers a greeting.

  Claude Code, Codex, Cursor +3 · about 66 tokens · pinned 6 days ago

• Session Start

  This skill greets callers at the start of a conversation.

  Claude Code, Codex, Cursor +3 · about 34 tokens · pinned 6 days ago

• Session Start

  This skill initializes a conversation by loading the signed-in passenger's profile into memory and then delivering a greeting.

  Claude Code, Codex, Cursor +3 · about 61 tokens · pinned 6 days ago

• Session Start

  This skill loads a signed-in traveller's profile into project memory and provides a greeting message to start the conversation.

  Claude Code, Codex, Cursor +3 · about 63 tokens · pinned 6 days ago

• Session Start

  This skill opens a conversation by greeting the caller and requesting their identification.

  Claude Code, Codex, Cursor +3 · about 34 tokens · pinned 6 days ago

• Session Start

  This skill loads a signed-in applicant's profile data into the agent's memory, then delivers a greeting message.

  Claude Code, Codex, Cursor +3 · about 61 tokens · pinned 6 days ago

• Session Start

  This skill initializes a conversation by loading the signed-in patient's profile into memory and delivering a greeting.

  Claude Code, Codex, Cursor +3 · about 62 tokens · pinned 6 days ago

• Session Start

  This skill initializes a conversation by loading the authenticated policyholder's profile into the agent's memory and delivering a personalized greeting.

  Claude Code, Codex, Cursor +3 · about 64 tokens · pinned 6 days ago

• Start Return

  This skill processes returns and exchanges for Willow Shop orders by finding the ordered item, determining eligibility, recording the customer's choice of…

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 690 tokens · pinned 6 days ago

• Subscription Change

  The skill manages Willow Shop subscription changes for signed-in members, handling renewal stops, pauses, and cancellations.

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 740 tokens · pinned 6 days ago

• Ticket Status

  This skill checks the status of a signed-in employee's helpdesk tickets using a ticket reference number.

  Claude Code, Codex, Cursor +3 · about 120 tokens · pinned 6 days ago

• Transaction Search

  This skill searches a Northgate Bank customer's transactions and statements to answer questions about spending, account activity, and balances.

  Contains scripts

  Claude Code, Codex, Cursor +3 · about 390 tokens · pinned 6 days ago

• rasa-searching-docs

  This skill answers questions about Rasa Pro and CALM by searching locally bundled documentation files (.rasa/llms.txt for index and llms-full.txt for full…

  Claude Code, Codex, Cursor +4 · about 1.8K tokens · pinned 6 days ago

Open roles at Rasa