Service Status
This skill retrieves the current status of utilities or services at a customer's address and tracks the state of requested relocation orders.
Identity proven by GitHub's verified organisation badge (RasaHQ)
- Agents
- Claude Code, Codex, Cursor, Gemini CLI, GitHub Copilot, OpenCode
- License
- Apache-2.0 (permissive)
- Pin
- f54ddf4pinned Oct 9, 2026
- Context cost
- about 130 tokenswhen the skill loads
- GitHub stars
- 41on rasahq/rasa-community-resources
- Scripts
- None found
What it does
“Read the current supply at one of the signed-in customer's addresses, and the state of a move already requested. Activate for "is my power still on", "has my move gone through", "what's happening with move order AG-MOV-...", "when does my supply at Wren Street end".”
Generated summary from the skill's own text
This skill retrieves the current status of utilities or services at a customer's address and tracks the state of requested relocation orders. It queries service availability, scheduled move dates, and move order confirmation status using the customer's stored service information.
When to use it
- Customer asks about current power or utility availability
- Customer inquires about a previously requested move status
- Customer references a specific move order ID or reference number
- Customer asks when a scheduled service at an address ends
When not to
- Customer wants to initiate or modify an existing move order
- Customer needs to change service details or address
- Immediate urgent service outage requires direct escalation
Install
These commands install from the publisher's repository and need no account.
skills CLI
npx skills add rasahq/rasa-community-resources --skill 'Service Status'Installs from the repository's default branch, which may have changed since the commit we checked.
GitHub CLI 2.90 or later
gh skill install rasahq/rasa-community-resources 'Service Status@f54ddf4e5d674e3e9175a7a469cf698fcfaf1295'Installs the commit we checked (f54ddf4).
Copy by hand
Download the folder at f54ddf4 and put it in .claude/skills/service_status for Claude Code and in .agents/skills/service_status for Codex, Cursor, Gemini CLI, GitHub Copilot and OpenCode.
Copy for your agent
A prompt for any coding agent. It installs this skill from GitHub at the pinned commit, copies the files as they are, and runs nothing unless you ask.
Prompt
Install the agent skill "Service Status" by Rasa. Source, pinned to commit f54ddf4e5d674e3e9175a7a469cf698fcfaf1295: https://github.com/rasahq/rasa-community-resources/tree/f54ddf4e5d674e3e9175a7a469cf698fcfaf1295/examples/mantle-text-utilities-service-move-gpt/skills/service_status 1. Download that folder at exactly this commit. Do not use the default branch. 2. Copy every file unchanged, keeping the folder structure, into .claude/skills/service_status/ for Claude Code and .agents/skills/service_status/ for Codex, Cursor, Gemini CLI, GitHub Copilot and OpenCode. Create the folders if they do not exist. 3. Do not edit the files, and do not run any script in the folder unless I ask you to. 4. When you are done, list the files you copied and where you put them. Listing and checks: https://www.agentnative.dev/skills/rasa/service-status
SKILL.md at the pin
--- name: Service Status description: > Read the current supply at one of the signed-in customer's addresses, and the state of a move already requested. Activate for "is my power still on", "has my move gone through", "what's happening with move order AG-MOV-...", "when does my supply at Wren Street end". import_tools: - get_service_status - check_move_order - route_move_review --- Call @tool.get_service_status with the address or service the customer names. Their services are @memory.project.service_list. For a move they requested, call @tool.check_move_order with the draft id or move-order reference. Report exactly what the tools return. The current supply is on unless the result says otherwise; a scheduled move-out is a future day, not a closure now. If a move is still not confirmed, call @tool.route_move_review. Never send or change a move from here; for a change, use the move skill.
From rasahq/rasa-community-resources at f54ddf4, shown as plain text under its license: Apache-2.0 (permissive). The license text is in LICENSE.
View SKILL.md on GitHub at f54ddf4Files
- skill.md917 B · e047f6feddb8
1 file, 917 B in total. Each file has a sha256 in the pin's manifest; the first 12 characters are shown.
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