Claim Status
This skill checks the status of insurance claims or submitted reports by looking up reference numbers in the submission system.
Identity proven by GitHub's verified organisation badge (RasaHQ)
- Agents
- Claude Code, Codex, Cursor, Gemini CLI, GitHub Copilot, OpenCode
- License
- Apache-2.0 (permissive)
- Pin
- f54ddf4pinned Oct 9, 2026
- Context cost
- about 110 tokenswhen the skill loads
- GitHub stars
- 41on rasahq/rasa-community-resources
- Scripts
- None found
What it does
“Where a claim or a submitted report already stands. Activate for "what's happening with my claim", "did my claim go through", "what do you still need for HC-CLI-40718".”
Generated summary from the skill's own text
This skill checks the status of insurance claims or submitted reports by looking up reference numbers in the submission system. It reports the current processing stage, received documentation, and outstanding requirements, then escalates to a claims handler when coverage decisions or complex inquiries are needed.
When to use it
- Customer asks about their claim status or progress
- Customer provides a claim reference or draft ID to track
- Customer wants to know what documents are still missing
- Customer needs clarification on claim submission stage
When not to
- Customer is asking whether their claim will be approved or covered
- A claims handler decision on coverage is required
- The submission system cannot resolve the customer's question
Install
These commands install from the publisher's repository and need no account.
skills CLI
npx skills add rasahq/rasa-community-resources --skill 'Claim Status'Installs from the repository's default branch, which may have changed since the commit we checked.
GitHub CLI 2.90 or later
gh skill install rasahq/rasa-community-resources 'Claim Status@f54ddf4e5d674e3e9175a7a469cf698fcfaf1295'Installs the commit we checked (f54ddf4).
Copy by hand
Download the folder at f54ddf4 and put it in .claude/skills/claim_status for Claude Code and in .agents/skills/claim_status for Codex, Cursor, Gemini CLI, GitHub Copilot and OpenCode.
Copy for your agent
A prompt for any coding agent. It installs this skill from GitHub at the pinned commit, copies the files as they are, and runs nothing unless you ask.
Prompt
Install the agent skill "Claim Status" by Rasa. Source, pinned to commit f54ddf4e5d674e3e9175a7a469cf698fcfaf1295: https://github.com/rasahq/rasa-community-resources/tree/f54ddf4e5d674e3e9175a7a469cf698fcfaf1295/examples/mantle-text-insurance-file-claim-claude/skills/claim_status 1. Download that folder at exactly this commit. Do not use the default branch. 2. Copy every file unchanged, keeping the folder structure, into .claude/skills/claim_status/ for Claude Code and .agents/skills/claim_status/ for Codex, Cursor, Gemini CLI, GitHub Copilot and OpenCode. Create the folders if they do not exist. 3. Do not edit the files, and do not run any script in the folder unless I ask you to. 4. When you are done, list the files you copied and where you put them. Listing and checks: https://www.agentnative.dev/skills/rasa/claim-status
SKILL.md at the pin
--- name: Claim Status description: > Where a claim or a submitted report already stands. Activate for "what's happening with my claim", "did my claim go through", "what do you still need for HC-CLI-40718". import_tools: - check_claim_submission - route_claims_intake --- Call @tool.check_claim_submission with the claim-intake reference or draft id the customer gives. Report the stage, the material received and what is still needed exactly as the result gives them. Coverage is not decided until a claims handler decides it; never say a loss is covered or will be paid. If the result is unknown, or the customer wants something the result cannot answer, call @tool.route_claims_intake and give the desk reference.
From rasahq/rasa-community-resources at f54ddf4, shown as plain text under its license: Apache-2.0 (permissive). The license text is in LICENSE.
View SKILL.md on GitHub at f54ddf4Files
- skill.md728 B · 6223e52985d2
1 file, 728 B in total. Each file has a sha256 in the pin's manifest; the first 12 characters are shown.
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