Agent Native

build-zoom-phone-integration

This skill guides building integrations with Zoom Phone through REST APIs, webhooks, Smart Embed, or CRM dialers.

by ZoomOfficial publisherNot reviewed

Identity proven by GitHub's verified organisation badge (zoom)

Agents
Claude Code, Codex, Cursor, Gemini CLI, GitHub Copilot, OpenCode, claude.ai and API
License
MIT (permissive)
Pin
1093682pinned Oct 9, 2026
Context cost
about 400 tokenswhen the skill loads
GitHub stars
2on zoom/zoom-plugin-codex
Scripts
None found

What it does

“Use when building Phone.”
The author's description, from SKILL.md

Generated summary from the skill's own text

This skill guides building integrations with Zoom Phone through REST APIs, webhooks, Smart Embed, or CRM dialers. It helps classify the integration type, select the appropriate app model and scopes, and structure modules for call control, records, and number management. It includes troubleshooting steps for common permission and configuration issues.

When to use it

  • Building Zoom Phone CTI or CRM calling integrations
  • Implementing Smart Embed phone features in web applications
  • Processing Zoom Phone webhook events for call workflows
  • Integrating call control and number management with Zoom

When not to

  • Creating general Zoom Meeting integrations unrelated to phone
  • Building applications that don't require Zoom Phone licensing
  • When only read-only call history access is needed without active calling

Install

These commands install from the publisher's repository and need no account.

skills CLI

npx skills add zoom/zoom-plugin-codex --skill build-zoom-phone-integration

Installs from the repository's default branch, which may have changed since the commit we checked.

GitHub CLI 2.90 or later

gh skill install zoom/zoom-plugin-codex build-zoom-phone-integration@10936829584d5b232e8edd9e6a6cab48729d2c52

Installs the commit we checked (1093682).

Copy by hand

Download the folder at 1093682 and put it in .claude/skills/build-zoom-phone-integration for Claude Code and in .agents/skills/build-zoom-phone-integration for Codex, Cursor, Gemini CLI, GitHub Copilot and OpenCode.

Skill folder on GitHub at 1093682

Claude Code plugin

/plugin install zoom-plugin@claude-plugins-official

The publisher's plugin in Claude's official marketplace. It may hold more than this skill, and we have not pinned it.

Copy for your agent

A prompt for any coding agent. It installs this skill from GitHub at the pinned commit, copies the files as they are, and runs nothing unless you ask.

Prompt

Install the agent skill "build-zoom-phone-integration" by Zoom.

Source, pinned to commit 10936829584d5b232e8edd9e6a6cab48729d2c52:
https://github.com/zoom/zoom-plugin-codex/tree/10936829584d5b232e8edd9e6a6cab48729d2c52/skills/phone

1. Download that folder at exactly this commit. Do not use the default branch.
2. Copy every file unchanged, keeping the folder structure, into .claude/skills/build-zoom-phone-integration/ for Claude Code and .agents/skills/build-zoom-phone-integration/ for Codex, Cursor, Gemini CLI, GitHub Copilot and OpenCode. Create the folders if they do not exist.
3. Do not edit the files, and do not run any script in the folder unless I ask you to.
4. When you are done, list the files you copied and where you put them.

Listing and checks: https://www.agentnative.dev/skills/zoom/build-zoom-phone-integration-zoom-plugin-codex

SKILL.md at the pin

---
name: build-zoom-phone-integration
description: Use when building Phone.
---

# Build Zoom Phone Integration

Use this skill when the target workflow is Zoom Phone, CTI, CRM calling, call events, or Smart Embed behavior.

## Workflow

1. Classify the integration: REST API automation, webhook event processing, Smart Embed, URI launch, CRM dialer, or call-handling workflow.
2. Select the General admin, user-managed, or S2S Marketplace app model and verify the exact Phone scopes and event subscriptions.
3. Confirm the actor, account settings, phone entitlements, and OAuth scopes before implementation.
4. Keep call control, call records, number management, and webhook processing as separate modules.
5. For Smart Embed, validate postMessage event contracts, embedding constraints, and CRM state mapping.
6. Debug by checking scopes, phone license, role permissions, number ownership, webhook subscriptions, and event payload shape.

## References

- Full preserved guide: [references/full-guide.md](references/full-guide.md)
- Marketplace template selector: [../rest-api/references/marketplace-app-templates.md](../rest-api/references/marketplace-app-templates.md)
- Architecture and lifecycle: [concepts/architecture-and-lifecycle.md](concepts/architecture-and-lifecycle.md)
- Phone API service pattern: [examples/phone-api-service-pattern.md](examples/phone-api-service-pattern.md)
- Smart Embed bridge: [examples/smart-embed-postmessage-bridge.md](examples/smart-embed-postmessage-bridge.md)
- Event contract: [references/smart-embed-event-contract.md](references/smart-embed-event-contract.md)
- Common issues: [troubleshooting/common-issues.md](troubleshooting/common-issues.md)

From zoom/zoom-plugin-codex at 1093682, shown as plain text under its license: MIT (permissive). The license text is in LICENSE.

View SKILL.md on GitHub at 1093682

Files

15 files, 24 KB in total. Each file has a sha256 in the pin's manifest; the first 12 characters are shown.

Skill folder on GitHub at 1093682
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